Frequently Asked Questions

Everything you need to know about our handcrafted fashion pieces.

What materials do you use in your artisan collections?

We prioritize premium, sustainable materials including organic cotton, ethically sourced silk, and high-grade recycled metals for our accessories to ensure both luxury and longevity.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days. For our made-to-order artisan pieces, please allow an additional 3-5 days for production before your item is dispatched.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-tailored or personalized pieces are final sale.

Do you ship internationally?

Yes, Amen Artisan ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my Amen Artisan garments?

To preserve the integrity of our handcrafted fabrics, we recommend professional dry cleaning or gentle hand washing in cold water. Specific care instructions are included on the label of each garment.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options through Klarna and Afterpay.